Refund policy

At Sabka Bazaar, we aim to provide our customers with a smooth and satisfactory shopping experience. If you receive a damaged, defective, incorrect, or incomplete product, you may be eligible for a return or replacement subject to the conditions mentioned below.

Eligibility for Return

A return or replacement request may be accepted if:

  • The product received is damaged or defective.

  • The wrong product or an incorrect variant has been delivered.

  • The product is missing parts or accessories.

  • The product received is significantly different from the product description.

Return requests must be submitted within 7 days of delivery.

The product must be unused and in its original condition, with its original packaging, tags, accessories, and other included items where applicable. Products that have been used, altered, washed, damaged after delivery, or returned without original packaging may not be eligible for return.

How to Request a Return

To request a return, please contact our customer support team with your order details and a clear description of the issue. We may require photographs or videos of the product, packaging, shipping label, or any damage to verify the claim.

Once the return request is reviewed and approved, we will provide instructions regarding the return or replacement process.

Refund Policy

If a refund is approved, the refund amount will be processed after the returned product is received and inspected, where applicable.

For prepaid orders, refunds will generally be issued to the original payment method.

For Cash on Delivery (COD) orders, customers may be required to provide valid bank account or other payment details for processing an approved refund.

Depending on the payment provider or bank, it may take additional business days for the refunded amount to appear in the customer's account.

Replacement

Where applicable, Sabka Bazaar may offer a replacement instead of a refund, subject to product availability. If the same product is unavailable, an alternative resolution or refund may be offered.

Non-Returnable Products

Certain products may not be eligible for return due to hygiene, safety, personal-use, consumable, or other product-specific reasons. The applicable return eligibility may be mentioned on the product page or communicated at the time of purchase.

Cancellation

Order cancellation may be possible before the order is processed or shipped. Once an order has been shipped or delivered, cancellation may no longer be available and the applicable return policy will apply.

Important Note

Customers are advised to check the package and product carefully upon delivery. If the package appears damaged or tampered with, please contact us as soon as possible and provide supporting photographs or videos.

Sabka Bazaar reserves the right to reject fraudulent, abusive, or repeated return claims and to determine return or refund eligibility based on the condition of the product and the information provided.

For return, replacement, or refund assistance, please contact our customer support team using the contact information available on the Sabka Bazaar website.